5999bat Terms and Conditions – Your Complete Guide

01 Acceptance of Terms

By accessing or using the 5999bat platform — whether through the website at 5999bat.app or through the 5999bat mobile app — you confirm that you have read, understood, and agreed to these Terms and Conditions in full. These terms form a legally binding agreement between you and 5999bat.

If you do not agree with any part of these terms, you must not use the 5999bat platform. Continued use of the platform after any update to these terms constitutes acceptance of the revised version. We recommend checking this page periodically so you're always aware of the current terms.

02 Eligibility

To register and use 5999bat, you must meet all of the following requirements:

• You must be at least 18 years of age at the time of registration.
• You must be accessing the platform from a jurisdiction where online gaming is not prohibited by local law.
• You must not be a current employee, contractor, or immediate family member of a 5999bat employee.
• You must not have been previously excluded or banned from the 5999bat platform.
• You must be acting on your own behalf and not on behalf of a third party.

5999bat reserves the right to request proof of age and identity at any time. If you cannot provide satisfactory verification, your account may be suspended until verification is complete. Any winnings accumulated during a period of unverified eligibility may be withheld pending review.

03 Account Registration

Each player is permitted to hold one 5999bat account only. Creating multiple accounts — whether under the same name, the same device, the same payment method, or the same IP address — is strictly prohibited and will result in all associated accounts being closed.

When registering, you must provide accurate and complete information. This includes your real name, a valid email address, and a phone number you have access to. 5999bat uses this information to verify your identity and process payments. Providing false information is a breach of these terms.

• You are responsible for keeping your login credentials confidential.
• Do not share your password with anyone, including 5999bat support staff.
• You are responsible for all activity that occurs under your account.
• Notify support immediately if you suspect unauthorised access to your account.
• 5999bat will never ask for your password via email, chat, or phone.

Account registration is free. 5999bat does not charge any fee to create or maintain an account. If you wish to close your account permanently, contact support at [email protected] and the request will be processed within 24 hours.

04 Deposits and Payments

5999bat accepts deposits via bKash, Nagad, and Rocket — the three primary mobile banking services used in Bangladesh. All deposits are processed in Bangladeshi Taka (BDT). The minimum deposit amount is ৳200. There is no maximum deposit limit, though large deposits may trigger additional verification steps.

Deposits are credited to your 5999bat account instantly in the vast majority of cases. If a deposit does not appear within 10 minutes, contact support with your transaction reference number and the issue will be resolved promptly.

• Only deposit using payment methods registered in your own name.
• Third-party deposits — where someone else sends money on your behalf — are not permitted.
• 5999bat does not charge a fee on deposits, though your mobile banking provider may apply their own charges.
• Deposits made in error cannot always be reversed. Contact support as quickly as possible if you deposit the wrong amount.

05 Withdrawals

Withdrawal requests on 5999bat are processed within 15 minutes on average. Withdrawals are paid to the same payment method used for your most recent deposit, or to a verified payment method registered to your account. The minimum withdrawal amount is ৳500.

Before your first withdrawal is processed, 5999bat requires identity verification. You will be asked to provide a copy of a valid government-issued ID and confirmation of your payment method. This is a one-time process and is required to protect both you and the platform from fraud.

• Withdrawals can only be made to accounts in your own name.
• Pending bonus wagering requirements must be completed before withdrawal of bonus-related funds.
• 5999bat reserves the right to request additional verification for large withdrawal amounts.
• Withdrawals are not processed to third-party accounts under any circumstances.
• If a withdrawal is delayed beyond 30 minutes, contact support with your request reference number.

06 Bonuses and Promotions

5999bat offers bonuses and promotions from time to time. All bonuses are subject to wagering requirements, which specify how many times the bonus amount must be wagered before it can be withdrawn. The specific wagering requirement for each bonus is published on the promotions page at the time the offer is made.

Bonuses are credited to your account automatically when the qualifying conditions are met, or manually by the support team for certain promotions. If a bonus does not appear within 24 hours of meeting the qualifying conditions, contact support.

• Bonuses can only be used on games specified in the promotion terms.
• Only one bonus can be active at a time unless the promotion terms state otherwise.
• Attempting to withdraw funds while a bonus is active may result in the bonus being cancelled.
• 5999bat reserves the right to cancel any bonus if there is evidence of abuse or exploitation.
• Bonuses have expiry dates. Unused bonuses expire automatically and cannot be reinstated.
• Players who self-exclude or request account closure forfeit any active bonuses.

07 Game Rules and Fair Play

All games available on 5999bat — including slots such as Insect Master, Golden Leopard, and Demon Hunter; card games such as Hi-Lo; and live dealer games through Ezugi Live — use certified random number generation to determine outcomes. Game results are not influenced by previous results, player history, or account balance.

The Return to Player (RTP) percentage published for each game reflects the theoretical long-term payout rate. Individual sessions may vary significantly from the published RTP. 5999bat does not adjust RTP figures based on player behaviour or session history.

• In the event of a technical fault during a game, the round may be voided and stakes returned.
• If a game result is disputed, 5999bat will review server logs to determine the correct outcome.
• The platform's records are the definitive source of truth for all game outcomes.
• Players are responsible for understanding the rules of each game before placing real-money bets.

08 Prohibited Conduct

The following actions are strictly prohibited on the 5999bat platform and will result in immediate account suspension and possible legal action:

• Using automated software, bots, or scripts to play games or interact with the platform.
• Colluding with other players to gain an unfair advantage in any game.
• Exploiting software bugs or errors to gain credits or advantages not intended by the platform.
• Attempting to launder money or use 5999bat for any illegal financial activity.
• Registering multiple accounts or assisting others in doing so.
• Providing false identity information or impersonating another person.
• Harassing, threatening, or abusing 5999bat staff or other players.
• Attempting to access other players' accounts or platform systems without authorisation.

5999bat monitors all account activity for signs of prohibited conduct. If prohibited conduct is detected, the account will be suspended immediately, all funds may be withheld pending investigation, and the matter may be referred to relevant authorities.

09 Account Suspension and Closure

5999bat reserves the right to suspend or close any account at any time if there is reason to believe that the account holder has breached these terms, engaged in prohibited conduct, or poses a risk to the integrity of the platform or other players.

If your account is suspended, you will be notified by email. You will have the opportunity to respond and provide any relevant information. If the suspension is found to be in error, the account will be reinstated and any withheld funds returned promptly.

• Accounts inactive for more than 12 months may be closed after prior notice by email.
• Players may request voluntary account closure at any time by contacting support.
• Upon closure, any remaining real-money balance will be returned to your verified payment method within 5 business days.
• Bonus balances are forfeited upon account closure regardless of wagering progress.

10 Responsible Gaming

5999bat is committed to providing a safe and responsible gaming environment. We offer a range of tools to help players manage their gaming activity, and we encourage all players to use them. These tools are available to every 5999bat account holder at no cost and with no delay.

• Deposit limits — set daily, weekly, or monthly caps on how much you can deposit.
• Session time reminders — receive notifications after a set period of play.
• Cooling-off periods — take a break of 24 hours, 7 days, or 30 days.
• Self-exclusion — permanently close your account if you feel it is the right decision.
• Reality checks — on-screen prompts showing session duration and net result.

If you are concerned about your gaming habits or those of someone you know, visit our Responsible Gaming page for detailed information and support resources. Our support team is available 24/7 and trained to assist players who need help.

11 Privacy and Data

5999bat collects and processes personal data in accordance with our Privacy Policy. By registering on 5999bat, you consent to the collection and use of your data as described in that policy. We do not sell your personal data to third parties.

Data collected during registration and account use is used for identity verification, payment processing, fraud prevention, and improving the platform experience. For full details on what data we collect and how it is used, please read our Privacy Policy.

12 Limitation of Liability

5999bat provides the platform on an "as is" basis. While we make every effort to ensure the platform is available and functioning correctly at all times, we cannot guarantee uninterrupted access. Scheduled maintenance, technical issues, or circumstances beyond our control may occasionally affect availability.

• 5999bat is not liable for losses resulting from platform downtime or technical faults beyond our control.
• 5999bat is not liable for losses resulting from a player's failure to follow game rules or terms.
• 5999bat is not liable for any indirect, consequential, or special damages arising from use of the platform.
• Our total liability to any player in any circumstance is limited to the amount deposited by that player in the 30 days preceding the claim.

13 Changes to These Terms

5999bat reserves the right to update or modify these Terms and Conditions at any time. When changes are made, the updated version will be published on this page with a revised "Last Updated" date. For significant changes, we will notify registered players by email at least 7 days before the changes take effect.

Continued use of the 5999bat platform after the effective date of any changes constitutes acceptance of the revised terms. If you do not agree with the updated terms, you should stop using the platform and contact support to close your account.

14 Contact Us

If you have any questions about these Terms and Conditions, or if you need clarification on any point, please contact the 5999bat support team. We're available 24 hours a day, 7 days a week.