Data Protection Last Updated: January 2025 English

5999bat Privacy Policy – Your Data, Protected

At 5999bat, your privacy matters as much as your gameplay. This policy explains exactly what personal data we collect, why we collect it, how we use it, and what rights you have over it. We've written it in plain language so you don't need a legal background to understand it.

How 5999bat Handles Your Data

Six things every 5999bat player should know about how their personal information is managed.

We Only Collect What We Need

5999bat collects the minimum personal data required to operate the platform — your name, contact details, and payment information. We don't collect data we have no use for, and we don't ask for more than necessary during registration or verification.

We Never Sell Your Data

5999bat does not sell, rent, or trade your personal data to third parties for marketing or any other commercial purpose. Your information stays within the 5999bat platform and is only shared with service providers who help us operate the platform — and only under strict data agreements.

Encrypted and Secure

All data transmitted between your device and 5999bat is encrypted using industry-standard TLS. Payment data is handled through secure, PCI-compliant channels. We conduct regular security reviews to ensure your information is protected against unauthorised access.

You Control Your Data

You have the right to access, correct, or request deletion of your personal data at any time. Contact support at [email protected] and we'll process your request promptly. Data deletion requests are completed within 30 days of verification.

No Unnecessary Tracking

5999bat uses cookies and session data only to keep the platform functioning correctly and to improve your experience. We don't use third-party advertising trackers or behavioural profiling tools that follow you across other websites.

We Notify You of Changes

If we make significant changes to this Privacy Policy, we'll notify you by email before the changes take effect. You'll always know what's changing and why. Continued use of 5999bat after the effective date means you accept the updated policy.

This Privacy Policy was last updated on 1 January 2025. By using 5999bat after this date, you agree to the terms described here. Questions? Email us at [email protected].

01 Who We Are

5999bat is an online gaming platform operated at 5999bat.app, serving players primarily in Bangladesh. When this Privacy Policy refers to "5999bat", "we", "us", or "our", it means the platform and the team responsible for operating it.

5999bat acts as the data controller for all personal information collected through the platform. This means we determine the purposes and means of processing your personal data, and we are responsible for ensuring it is handled lawfully and securely.

Data Controller

5999bat is the data controller for all personal information collected on this platform. For any data-related enquiries, contact us at [email protected].

02 Data We Collect

5999bat collects personal data in several ways — directly from you when you register or use the platform, automatically through your use of the site, and occasionally from third-party verification services. Here is a breakdown of what we collect and why:

Data Type Examples Why We Collect It
Identity Data Full name, date of birth, national ID Age verification and KYC compliance
Contact Data Email address, phone number Account communication and support
Financial Data bKash/Nagad/Rocket account reference Processing deposits and withdrawals
Technical Data IP address, device type, browser Security monitoring and fraud prevention
Usage Data Games played, session duration, bet history Platform improvement and responsible gaming
Communications Data Support chat logs, email correspondence Resolving disputes and improving support

We do not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health data unless it is directly relevant to a responsible gaming assessment and you have provided it voluntarily.

03 How We Use Your Data

5999bat uses your personal data only for legitimate purposes directly related to operating the platform and serving you as a player. We do not use your data for purposes that are unrelated to your use of 5999bat.

  • To create and manage your 5999bat account and verify your identity.
  • To process deposits and withdrawals through bKash, Nagad, and Rocket.
  • To detect and prevent fraud, money laundering, and other prohibited activity.
  • To provide customer support and resolve disputes or complaints.
  • To send you account-related notifications such as transaction confirmations and security alerts.
  • To personalise your experience on the platform based on your game preferences.
  • To monitor for signs of problem gambling and apply responsible gaming tools where appropriate.
  • To comply with legal and regulatory obligations applicable to online gaming platforms.
  • To improve the platform through analysis of aggregated, anonymised usage data.
Marketing Communications

5999bat may send you promotional emails about bonuses and new games if you opted in during registration. You can unsubscribe at any time by clicking the unsubscribe link in any marketing email or by contacting support. Opting out of marketing does not affect your account or access to the platform.

04 Legal Basis for Processing

5999bat processes your personal data on one or more of the following legal bases, depending on the specific purpose:

  • Contract performance — processing necessary to provide the services you signed up for, including account management and payment processing.
  • Legal obligation — processing required to comply with applicable laws, including anti-money laundering regulations and age verification requirements.
  • Legitimate interests — processing for fraud prevention, platform security, and improving our services, where these interests are not overridden by your rights.
  • Consent — processing for marketing communications, where you have given clear consent and can withdraw it at any time.

Where we rely on legitimate interests as the legal basis, we have assessed that our interests do not override your fundamental rights and freedoms. If you would like more information about this assessment, contact us at [email protected].

05 Data Sharing

5999bat does not sell your personal data. We share your data only in the limited circumstances described below, and only with parties who are bound by appropriate data protection obligations.

  • Payment processors — bKash, Nagad, and Rocket receive the minimum data necessary to process your transactions.
  • Identity verification providers — third-party KYC services may receive your identity documents to verify your age and identity. These providers are contractually bound to use your data only for verification purposes.
  • Game providers — providers such as Ezugi may receive anonymised session data to deliver live dealer games. No personally identifiable information is shared beyond what is technically necessary.
  • Legal authorities — we may disclose your data to law enforcement or regulatory bodies if required by law or in response to a valid legal request.
  • Fraud prevention services — we may share data with fraud detection services to protect the platform and other players.
Our Commitment

Every third party that receives your data from 5999bat is required to handle it securely and use it only for the specific purpose for which it was shared. We do not permit third parties to use your data for their own marketing purposes.

06 Cookies and Tracking

5999bat uses cookies — small text files stored on your device — to keep the platform working correctly and to improve your experience. We use the following types of cookies:

  • Essential cookies — required for the platform to function. These include session cookies that keep you logged in and security cookies that protect against cross-site request forgery. You cannot opt out of essential cookies.
  • Functional cookies — remember your preferences such as language settings and game display options.
  • Analytics cookies — help us understand how players use the platform so we can improve it. Data collected is aggregated and anonymised.

5999bat does not use third-party advertising cookies or cross-site tracking technologies. You can manage cookie preferences through your browser settings. Note that disabling essential cookies may affect platform functionality.

Managing Cookies

Most browsers allow you to view, manage, and delete cookies through their settings menu. Refer to your browser's help documentation for instructions specific to your browser and device.

07 Data Retention

5999bat retains your personal data for as long as your account is active and for a period after account closure as required by law or legitimate business need. The specific retention periods are as follows:

Data Category Retention Period Reason
Account and identity data 5 years after account closure Legal and regulatory compliance
Transaction records 5 years after transaction date Financial record-keeping obligations
Support communications 2 years after resolution Dispute resolution and quality assurance
Technical and usage data 12 months on a rolling basis Security monitoring and platform improvement
Marketing consent records Until consent is withdrawn Proof of consent for marketing communications

After the applicable retention period, your data is securely deleted or anonymised so it can no longer be linked to you. If you request account deletion, we will delete or anonymise your data within 30 days, except where retention is required by law.

08 Your Rights

As a 5999bat player, you have the following rights over your personal data. To exercise any of these rights, contact us at [email protected]. We will respond within 30 days of receiving your request.

Right of Access

Request a copy of all personal data 5999bat holds about you.

Right to Rectification

Ask us to correct any inaccurate or incomplete personal data we hold.

Right to Erasure

Request deletion of your personal data where there is no legal reason to retain it.

Right to Restriction

Ask us to limit how we use your data while a dispute or review is in progress.

Right to Portability

Receive your personal data in a structured, machine-readable format.

Right to Object

Object to processing based on legitimate interests, including direct marketing.

We will not charge a fee for exercising your rights in most circumstances. If a request is clearly unfounded or excessive, we may charge a reasonable fee or decline to act on it, and we will explain why.

09 Security Measures

5999bat takes the security of your personal data seriously. We have implemented a range of technical and organisational measures to protect your information against unauthorised access, loss, destruction, or alteration.

  • All data in transit is encrypted using TLS 1.2 or higher.
  • Sensitive data at rest is encrypted using AES-256 encryption.
  • Access to personal data is restricted to authorised staff on a need-to-know basis.
  • All staff with access to personal data receive regular data protection training.
  • We conduct regular security audits and vulnerability assessments of the platform.
  • Payment data is handled through PCI-DSS compliant channels and is never stored on 5999bat servers.
  • Two-factor authentication is available for all player accounts and is mandatory for staff accounts.

Despite these measures, no online platform can guarantee absolute security. If you suspect your 5999bat account has been compromised, contact support immediately at [email protected] and change your password without delay.

10 Children and Minors

5999bat is strictly an 18+ platform. We do not knowingly collect personal data from anyone under the age of 18. If you are under 18, you must not register or attempt to use the 5999bat platform.

If we discover that personal data has been collected from a person under 18, we will delete that data immediately and close the associated account. If you believe a minor has registered on 5999bat, please contact us at [email protected] so we can investigate and take appropriate action.

Parental Controls

If you are a parent or guardian concerned about a minor accessing online gaming platforms, we recommend using parental control software on shared devices. Visit our Responsible Gaming page for more information and resources.

11 Changes to This Policy

5999bat may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, we will update the "Last Updated" date at the top of this page.

For significant changes that materially affect how we use your personal data, we will notify you by email at least 7 days before the changes take effect. Minor clarifications or corrections may be made without prior notice. We encourage you to review this page periodically to stay informed about how 5999bat protects your privacy.

Continued use of the 5999bat platform after the effective date of any changes to this Privacy Policy constitutes your acceptance of the updated policy. If you do not agree with the changes, you should stop using the platform and contact support to close your account.

12 Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or how 5999bat handles your personal data, please get in touch. Our support team is available 24 hours a day, 7 days a week.

Privacy Enquiries
Live Chat
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Your Privacy is Protected — Play with Confidence

5999bat is built on trust. Your data is encrypted, never sold, and always under your control. Register today and experience Bangladesh's most secure online gaming platform.

18+ only. Please play responsibly. Responsible Gaming tools are available on every account.